Technical Support
Dakim is happy to assist with any questions you may have regarding the Dakim BrainFitness System or Dakim BrainFitness software. Telephone support from Dakim's friendly technical support staff is available:
Monday-Friday 7:00am-6:00pm PST
Phone: (800) 853-7289
Alternatively, Dakim Support can be reached via email at support@dakim.com.
DakimADMIN
Dakim provides a utility called DakimADMIN for administering the people who will be using the Dakim system(s) within your community. For help with DakimADMIN or to create an account, please call Dakim Technical Support at (800) 853-7289. If you already have an account and would like to access the system please use the link below to visit the DakimADMIN website.
Manuals and Checklists
Click a document link to download:
Marketing Support
To keep your memory care program running strong, we have posted several files you can either print in-house or send out for professional printing.
Multipage documents are provided in two formats so you can print them as either individual 8.5" x 11" pages or an 11" x 17" spread format for a more polished presentation.
Motivational posters
Your residents may need a gentle reminder from time to time to
exercise their brains using Dakim BrainFitness. To make it easy
for you we’ve created twelve posters, some of which are
geared towards specific holidays and seasons, to place on your community
bulletin boards. Download them all!
Download 8.5" x 11" PDF File (2.5 MB)
"An Introduction to Dakim BrainFitness"
This four-page newsletter is a great way to introduce your
residents to the benefits of brain exercise and how Dakim
BrainFitness can help them maintain mental acuity.
Download 8.5" x 11" Pages PDF File (2.8 MB)
Download 11" x 17" Spread PDF File (892 KB)
"The Science Behind Dakim BrainFitness"
This document provides short summaries of 20 years worth of research
indicating that you can significantly reduce your risk of developing
dementia with rigorous cognitive exercise!
Download 8.5" x 11" Pages PDF File (344 KB)
Download 11" x 17" Spread PDF File (92 KB)
The Dakim BrainFitness exercise matrix
Dakim’s exercises are based on standardized neurological tests.
This exercise matrix shows how some of our games relate to those tests and the cognitive domains they stimulate.
Download 8.5" x 11" PDF File (4.3 MB)
Download 11" x 17" Spread PDF File (1 MB)
Additional Equipment
If you are interested in purchasing accessories for your Dakim BrainFitness System e-mail us at purchase@dakim.com or call this number (800) 860-7810 to discuss your needs with one of our support staff. We are confident we can offer some helpful solutions.
Open Source Software
In accordance with the General Public License (GPL) version 2, Dakim is pleased to provide the source code for all GPL software that ships on Dakim BrainFitness devices. Since Dakim uses Ubuntu Linux on the Dakim BrainFitness devices you may download all open-source software Dakim uses from www.ubuntu.com. Additionally, if you would like a set of 4 DVDs containing the source code to the GPL software Dakim uses, you may send a written request to:
Source Code Request Dakim, Inc.
2121 Cloverfield Blvd.
Suite 205
Santa Monica, CA 90404
You will be charged a fee of $15 US per DVD for reproduction and shipping and handling costs, as allowed by the GPL version 2. Make sure that you include a bank-certified check for $60 in US Dollars. If the DVDs are being shipped to a California address, Dakim must charge 8.25% sales tax, for a total of $64.95.
To date, Dakim has not modified the open source software used on the Dakim BrainFitness System. If Dakim modifies any open source software used on the Dakim BrainFitness System, we will post a notice to that effect here. Any changes will be available on DVDs by written request, sent to us at the address listed above.
Feedback
We would like to give you the best service and support possible. If you have any suggestions to improve our support service or improve the Dakim BrainFitness System, please e-mail your comments and suggestions to: info@dakim.com.
