Technical Support

Dakim is happy to assist with any questions you may have regarding the Dakim BrainFitness System or Dakim BrainFitness software. Telephone support from Dakim's friendly technical support staff is available:

Monday-Friday 7:00am-6:00pm PST

Phone: (800) 853-7289

Alternatively, Dakim Support can be reached via email at support@dakim.com.
 

Frequently Asked Questions
 

 Many common questions are answered in our FAQ section.
 

Additional Equipment
 

 If you are interested in purchasing accessories for your Dakim BrainFitness System e-mail us at purchase@dakim.com or call this number (800) 860-7810 to discuss your needs with one of our support staff. We are confident we can offer some helpful solutions.
 

Open Source Software
 

In accordance with the General Public License (GPL) version 2, Dakim is pleased to provide the source code for all GPL software that ships on Dakim BrainFitness devices. Since Dakim uses Ubuntu Linux on the Dakim BrainFitness devices you may download all open-source software Dakim uses from www.ubuntu.com. Additionally, if you would like a set of 4 DVDs containing the source code to the GPL software Dakim uses, you may send a written request to:

Source Code Request Dakim, Inc.
2121 Cloverfield Blvd.
Suite 205
Santa Monica, CA 90404

You will be charged a fee of $15 US per DVD for reproduction and shipping and handling costs, as allowed by the GPL version 2. Make sure that you include a bank-certified check for $60 in US Dollars. If the DVDs are being shipped to a California address, Dakim must charge 8.25% sales tax, for a total of $64.95.

To date, Dakim has not modified the open source software used on the Dakim BrainFitness System. If Dakim modifies any open source software used on the Dakim BrainFitness System, we will post a notice to that effect here. Any changes will be available on DVDs by written request, sent to us at the address listed above.
 

Feedback

We would like to give you the best service and support possible. If you have any suggestions to improve our support service or improve the Dakim BrainFitness System, please e-mail your comments and suggestions to: info@dakim.com